Help
Support
Something not working, or an idea for the app? Get in touch and you will get a reply.
Email us ashiasadler@hotmail.co.uk — including your iPhone model and iOS version helps us get to the answer faster.
Common questions
My workouts have not appeared on my other device
SETT syncs through your own iCloud account. Check that both devices are signed into the same Apple Account and that iCloud Drive is switched on. Sync can take a minute or two and needs a network connection on both devices.
The AI builder gave me a generic workout
That is the offline fallback, shown when the app cannot reach the internet. Check your connection and try again.
How do I cancel SETT Pro?
Subscriptions are managed by Apple, not by us. On your iPhone open Settings, tap your name, then Subscriptions, and choose SETT. Cancelling stops future renewals, and Pro stays active until the end of the period you have paid for.
I bought Pro but the app does not show it
Open the Pro screen in the app and tap Restore. If it still does not appear, check you are signed into the same Apple Account that made the purchase.
How do I get my data out?
SETT Pro exports your entire history as a CSV file, which opens in Numbers or Excel. You will find it on the Progress tab.
How do I delete my data?
Settings has a delete-all-data option. Deleting the app removes its data from your device; to clear the iCloud copy as well, open Settings, tap your name, then iCloud, then Manage Account Storage.
Does SETT work offline?
Logging, rest timers, charts and your whole exercise library work with no connection at all. Only the AI builder needs one.
Training safely
SETT suggests exercises and rep targets, and can take account of things you mention in the notes box, but it is not a substitute for a coach, a physiotherapist or a doctor. If something hurts, stop. If you are injured, pregnant, or returning to training after time away, please get proper advice first.